Terms and Conditions
Welcome to Dialtotravel.co.uk (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Dialtotravel.co.uk, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
1. Our Services
Dialtotravel.co.uk is an online travel platform that allows users to search, compare, and book flights, hotels, car rentals, and travel packages through our travel partners, suppliers, and affiliates.
We act as an intermediary between you and travel providers (airlines, hotels, car rental agencies, etc.). Your booking is subject to the terms and policies of the relevant provider in addition to these Terms.
2. Eligibility
- You must be at least 18 years old to make a booking.
- By booking, you confirm that all information provided (personal details, payment information, etc.) is accurate and complete.
3. Booking and Payments
- All bookings are subject to availability and confirmation from the travel provider.
- Prices displayed are based on information provided by suppliers and may change without prior notice.
- Additional charges such as baggage fees, seat selection, resort fees, or local taxes may apply and are the responsibility of the traveler.
- Payment must be made using an accepted payment method at the time of booking.
4. Cancellations, Changes, and Refunds
- Cancellation, amendment, and refund policies vary depending on the provider. Please review the terms of your specific booking before confirming.
- Some fares or deals may be non-refundable or non-changeable.
- Service fees charged by Dialtotravel.co.uk (where applicable) are non-refundable.
- Refunds, if applicable, will be processed according to the provider’s timeline.
5. User Responsibilities
When using our website and services, you agree to:
- Provide accurate, truthful, and up-to-date information.
- Not misuse the website for fraudulent or unlawful purposes.
- Be responsible for ensuring you meet passport, visa, health, and travel document requirements for your destination.
6. Liability Disclaimer
- Dialtotravel.co.uk does not own or control the services provided by third-party travel suppliers.
- We are not liable for delays, cancellations, overbookings, or any other circumstances beyond our control.
- To the fullest extent permitted by law, we disclaim any liability for direct, indirect, incidental, or consequential damages arising from the use of our services.
7. Intellectual Property
All content on Dialtotravel.co.uk (logos, text, graphics, design, etc.) is the property of Dialtotravel.co.uk or its licensors and may not be copied, reproduced, or distributed without prior written consent.
8. Privacy & Cookies
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal data.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Terms.
11. Contact Us
For questions or concerns regarding these Terms, please contact us: info@dialtotravel.co.uk