Privacy Policy

At Dialtotravel.co.uk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (“Services”). By accessing or using our Services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use Dialtotravel.co.uk:

• Personal Information: Name, email address, phone number, billing address, passport details (if required for flight/hotel bookings).
• Payment Information: Credit/debit card details, billing information (processed securely via third-party payment providers).
• Booking Information: Travel preferences, flight details, hotel check-in/check-out dates, passenger names.
• Technical Data: IP address, browser type, operating system, cookies, and usage analytics.
• Communication Data: Any messages, emails, or feedback you send us.

2. How We Use Your Information

We use your information to:

• Process flight, hotel, and travel bookings.
• Provide confirmations, receipts, and customer support.
• Send service updates, offers, and promotions (with your consent).
• Improve website functionality and user experience.
• Comply with legal, regulatory, and security obligations.

3. Sharing Your Information

We may share your personal data with:

• Airlines, hotels, and travel partners to complete your bookings.
• Payment processors for secure transactions.
• IT and service providers who support our platform.
• Regulatory authorities when required by law.

We never sell your data to third parties for marketing purposes.

4. Cookies & Tracking Technologies

Dialtotravel.co.uk uses cookies and similar technologies to enhance site performance, analyse traffic, and personalise your experience. You can manage cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights (UK GDPR)

As a UK resident, you have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data (“Right to be Forgotten”).
• Restrict or object to processing of your data.
• Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at - info@dialtotravel.co.uk

7. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact us: info@dialtotravel.co.uk